MUIS’ ADVANCED HAJJ REGISTRATION SYSTEM

1 Introduction  

1.1         Advanced Hajj Registration System   

1.1.1  The Muis’ Advanced Hajj Registration System (AHRS) is based on advanceregistration and on a first-come, first-served basis. The AHRS was implemented since 27 September 1997. 

1.1.2 The AHRS allows the applicants to prepare early to acquaint themselves with the Hajj rites and plan in advance his financial and other commitments such as leave applications. Muis would advise prospective pilgrims to plan and register early for their Hajj.   

1.2    Hajj Quota   

1.2.1 Hajj is the fifth pillar of Islam. It is obligatory for able Muslims to perform the annual Hajj pilgrimage in Mecca at least once in their lifetime if they have the means and the journey is safe for them. 

1.2.2         Singapore’s official Hajj quota is 680, based on 0.1% of our Muslim population. This formula of 0.1% was decided by the Organisation of Islamic Conference (OIC) in 1987.The number of Hajj places for the year of the Hajj is subject to the availability of quota allotted by the Kingdom of Saudi Arabia for that year.    

1.2 .3        Muis will allocate the Hajj quota granted by the Saudi authorities based on first-come, first-served basis with priority to first timers due to insufficient places to accommodate the number of Singaporean Hajj pilgrims every year.   

2 Revised Hajj Registration Policy  

2.1 Due to major redevelopment projects in the Holy Land, the Saudi government did not grant additional places for Hajj last year. Singapore was granted only our official quota of 680 places. 

2.2  As these development projects will take some years to complete, Muis has reviewed our Hajj registration policy. The revised policy will give priority to first-time applicants to perform Hajj. For those who wish to perform Hajj again (i.e. repeaters), there will be a time-out period of 10 years before they are allowed to register to do so. Muis will also cap repeaters to 10% of the places for any allocated Hajj year. The revised policy will take effect from 15 March 2013. 

2.3 Based on the revised policy, Muis will re-allocate the Hajj registration year for the current Hajj applicants and inform all affected applicants of their new allocated Hajj year accordingly based on this revised policy. 

2.4  Allocated Hajj Year   

  The allocated Hajj year means the year specified in the approval of that application as the year in which the applicant has been offered a place by Muis to perform the Hajj subject to the availability of quota allotted by the Kingdom of Saudi Arabia for that year. This is also subject to the prevailing Terms and Conditions of Muis Hajj registration.   

2.5 Repeaters   

       For those who wish to perform hajj again (i.e. repeaters), there will be a time-out period of 10 years before they are allowed to register to do so. Muis will cap repeaters to 10% of the places for any allocated Hajj year. 

 2.5.1 Exceptions for Repeaters   

  • Muis will exercise some flexibility and make exceptions for repeaters who have performed the Hajj less than 10 years, from their last Hajj, due to special circumstances as follows :   
(a) Repeater can register if he is a mahram of first timer female applicant below 45 years old who is eligible to go based on allocation,

             (b) Repeater needs to render assistance to their immediate family members due to extenuating circumstances (aged, sick or disabled) and who are first timer applicants and are eligible to go based on allocation. Such cases will be considered on a case-to-case basis. For this, the repeater must appeal for Muis’ consideration before his registration is accepted. The appeal form must be completed and returned to Muis.  

3 Registration for Hajj   

3.1 Eligibility Requirements   

  • Singapore citizen or permanent resident 
  • 18 years of age or above 
  • Applicant below 18 years old must apply together with an application by one of his parents, or his legal guardian, to be registered at the same time 
  • Female applicant below 45 years old must apply together with her accompanied Mahram* 
  • Female applicant below 45 years old can register at the age of 40 for Hajj year offered when they reach 45 years old 
  • For repeaters, there will be a time-out period of 10 years before they are allowed to register         
(*) Mahram means a male consort (husband for a married female and for female single, the waris according to Islamic lineage starting with the father.

3.2 Terms and Conditions of Muis’ Hajj Registration    

  • Applicants must meet the eligibility requirements and application procedures prescribed by Muis 
  • Application is subject to the rules and regulations imposed by the Kingdom of Saudi Arabia 
  • Applicants must ensure that the Terms and Conditions of Muis’ Hajj registration have been fully met before registering their application for Hajj 
  • Failure to meet the Terms and Conditions of Muis’ Hajj registration will disqualify the application 
  • The applicant shall at all times indemnify and keep indemnified Muis fully and completely against all claims, damages, expenses or costs (including those asserted by third parties) arising directly or indirectly from his acts, errors or omissions 
  • Muis may, from time to time, change its Terms and Conditions of Hajj registration and impose such terms and conditions as it thinks fit without prior notice 
  • Muis will review all applications if it is deemed necessary 
  • The decision of Muis in respect of all matters shall be final 
3.3 Application Procedures
  • Applicants must register individually. Application by proxy is allowed if the person is authorised by the applicant. The applicant’s proxy must produce his NRIC for verification during registration. 
  • Applicants must produce their identity card (or other identification documents such as passport) and the relevant supporting documents if necessary 
  • Registration only needs to be made once 
  • The applicant will be given the “Allocated Hajj Year” upon registration if they meet the eligibility requirements and the prevailing terms and conditions of Muis’ Hajj registration 
  • Application can be made through the following :   
(a) Muis’ Customer Service Counter (Register at Muis’ office at Majlis Ugama Islam Singapura, Singapore Islamic Hub, 273 Braddell Road Singapore (579702)  
(b) On-line (currently, site is under upgrading)

(c) Downloading the application form

3.4 Hajj Administration Fee

  • Each application is subject to a Hajj administration fee of $256.80 (inclusive of GST) upon registration 
  • Besides cash payment and NETS, applicant may also pay by cheque. Cheque payment is to be crossed and made to ‘Majlis Ugama Islam Singapura’ or ‘Muis' 
  • Please write ‘HAJJ’, your full name, NRIC No. and contact address at the back of the cheque for official receipt to be issued 
  • Cheque payment should be sent to Majlis Ugama Islam Singapura, Singapore Islamic Hub, 273 Braddell Road Singapore 579702 (Attention: Hajj Services Strategic Unit)  

3.5 Refusal of Application   

Muis may refuse to approve an application made if:   

  • The application is not made in such form and manner as Muis thinks fit and shall be accompanied by a Hajj administration fee of $256.80 (inclusive of GST) or with the rules and regulations imposed by the Kingdom of Saudi Arabia 
  • The application contains false or misleading information   
  • The applicant has performed the Hajj less than 10 years, before the year of the Hajj that is the subject of the application, or 
  • The quota allotted by the Kingdom of Saudi Arabia for the year of the Hajj that is the subject of the application has been taken in full 
4 Performing Hajj Through Lembaga Tabung Haji or Other Country

4.1 Requirements    

  • Applicants who wish to perform Hajj through Lembaga Tabung Haji, Malaysia or other    country must apply and register with Muis to get a 'Release Letter' 
  • The applicants must fulfil the conditions imposed by Lembaga Tabung Haji or the country that they will depart from  
  • Each application is subject to a nominal fee of $64.20 (inclusive of GST) upon registration, 
  • Applicants must make their own Hajj visa and quota arrangements with Lembaga Tabung Hajji or the Saudi Embassy at the country of departure   

5 Other Information  

5.1 Muis has categorised the following applications which were implemented since 18 July 2009:  

5.1.1 Conditions of Applications   

  • Under 18 Scheme - allows applicant below 18 years old to apply together with an application by one of his parents, or his legal guardian, to be registered at the same time, 
  • Females without Mahram - can register at age 40 if they plan to perform Hajj at45  

5.1.2 Criteria for Allocation of Places   

  • First timers to be given priority and first timer female applicants below 45 years who require a Mahram 

5.1.3 Exceptions for Repeaters   

  • Exceptions for repeaters due to special circumstances   
5.2      Muis has made the following key changes to the improved AHRS which were implemented   on 8 October 2010:
  • Impose cancellation fee to cover Muis’ administrative cost,  
  • Allow the applicant one chance to defer their Haj, to another year of choice, subject to quota availability 
  • Protect the interest of pilgrims by having necessary insurance for medical cover and     repatriation 
  • Revise the progressive payment for Hajj packages (within 680)  

5.3 Changes to Hajj Package Tender System  

5.3.1 Muis has made the following key changes to the Hajj Package Tender System which were implemented on 26 March 2010:  

  • The rights reserved for Muis (notwithstanding having earlier approved Hajj packages) to order for consolidation of the number of GSAs and the packages to be offered   
  • To order the GSAs without the required minimum number of pilgrims within such deadline as may be determined by Muis to make arrangements for their pilgrims to travel with other GSAs with the minimum number of pilgrims   
  • To order refund of any monies paid by the pilgrims who do not wish to take up the offer to travel with other packages less $200 as administrative cost to the GSAs. 

5.4      Changes to Hajj Rules 

5.4.1 Muis has made the following key changes to the Administration of Muslim Law (Hajj) (Amendment) Rules 2010, which came into operation on 8 October 2010:   

Minimum Age of Applicants   

  • The minimum age of applicants to register to perform the Hajj is now revised from 15 years to 18 years (in line with minimum age imposed by Saudi authorities). However, applicants below 18 years must apply together with an application by one of his parents, or his legal guardian, to be registered at the same time, as required by Saudi authorities  
5.4.2 Notice to Perform Hajj
  • Where an approval has been granted to an applicant to perform the Hajj in theapproved Hajj year, Muis shall, before the performance of the Hajj in the approved Hajj year, issue a notice on that applicant to ascertain from him whether he is able to perform the Hajj in the approved Hajj year 
  • If the applicant informs Muis that he wishes to have the approval granted cancelled within the time stated in the notice by Muis, Muis shall cancel the approval   
  • If the applicant does not inform Muis that he is able to perform the Hajj in theapproved Hajj year within the stated time allowed by Muis, Muis may cancel the approval granted   
  • If the applicant informs Muis that he is not able to perform the Hajj in theapproved Hajj year within the allowable time by Muis, Muis may, upon application by the applicant, defer the performance of the Hajj to a different approved Hajj year subject to the availability of quota for that year   
  • If the applicant cannot perform the Hajj in the year that it has been deferred, the approval granted shall be deemed to be cancelled   

5.4.3 Cancellation of Application or Approval 

  • An applicant may, at any time, apply to Muis to cancel his application, 
  • Muis may, at any time, cancel any approval granted if the applicant had furnished any information which is false or misleading.   
5.4.4 One Deferment Allowed
  • Any application by the applicant to Muis for the deferment of the performance of the Hajj may only be made once, 
  • If the applicant cannot perform the Hajj in the approved Hajj year that it has been deferred, the approval granted shall be deemed to be cancelled, 
  • Those expelled from the Muis’ Hajj register can submit a new application if he intends to perform Hajj in future but at the end of the queue.   
5.4.5 Fee to be Refunded upon Cancellation of Application or Approval
  • Where any application or approval is cancelled or any approval is deemed to be cancelled, Muis shall refund the Hajj administration fee paid less $50 as administrative cost to the applicant whose application or approval is or is deemed to be cancelled, as the case may be.   
5.4.6 Withdrawal of Approval of GSAs
  • Muis may withdraw an approval granted to the Hajj travel agents (General Sales Agents or GSA) should the GSAs fail to secure the required minimum number of pilgrims within such deadline as may be determined by Muis. In the event this happens, the GSAs have to transfer their pilgrims to other GSAs with the minimum number of pilgrims. The GSAs have to refund any monies paid by the pilgrims who do not wish to take up the offer to travel with other packages less $200 as administrative cost to the GSAs.   
6       Miscellaneous

6.1 Hajj administration fee collected by Muis is used to defray the costs incurred for the following: 

6.1.1 Singapore   

  • Muis’ Hajj Unit services and operations (administration, printing and publication, etc.)      
  • Purchase of medicines, medical supplies and equipment, sundries, etc.   
  • Expenses incurred by Muis to send the Singapore Hajj Mission to the Holy Land during Hajj   
6.1.2 Holy Land
  • Hajj operations by the Office in Charge of Hajj Affairs, Singapore.   
  • Rental for clinics at Makkah, Madinah and Shisha 
  • Accommodation and transportation 
  • Rental of storage space for medical supplies and equipment, sundries, etc.