Contact Info

Make an Appointment

Muis will continue to provide certain essential services at its counters. Make an appointment with our officers on the following matters:

  • Emergency Zakat Financial Assistance 
  • Zakat, Fidyah and Kaffarah enquiries and payments
  • Appeal Board - Filing of notice, petition and record of appeal and payment
  • Religious Enquires and Consultation

Appointment must be made 3 days in advance and subject to availability of time slots.

Members of the public should access all other services via phone, or online channels, or by appointment.

Contact Us

At Muis, we are committed to listening to you, whether in person, by phone, email or mail. Please select your preferred mode of contact to reach us:

Call Us

For all general enquiries, you may contact our customer service officers at:

Mainline: +65 6359 1199
(Operates Mondays to Fridays: 8:30 am – 5:30 pm. Closed on Fridays from 12:30 pm – 2:30 pm and on Saturdays and Sundays)

Write or Email Us

If you wish to write to us, please address your correspondence to:


Alternatively, you may also fax us at +65 6253 7572.

You may also email us at or submit an online enquiry. We encourage you to browse through the i-FAQ pages to see if your enquiry has already been answered.

For general enquiries, we will reply within 3 to 14 working days. For complex enquiries where we need time to conduct further checks and investigation, we ask for your patience and understanding if we take a longer time to respond.

You may also share your views at REACH.

Visit Us

You may visit us at our office:

Singapore Islamic Hub
273 Braddell Road
Singapore 579702

Nearest MRT: Braddell Station
Bus Services: 13, 56, 57, 59, 88, 93, 157, 163

Customer Service:

We offer the following services at our counters:

  • Zakat/Fidyah/Kaffarah enquiries and payments

  • Haj Services registration

  • Wakaf/Donation (include MBMF)

  • Emergency Financial Assistance 

  • Appeal Board – Filing of notices and payments

Counter Operating Hours:

Mondays to Thursdays:
8:30 am to 1:00 pm
2:00 pm to 5:30 pm
(Final queue ticket will be issued at 4:45 pm)

8:30 am to 12:30 pm
2:30 pm to 5:30 pm
(Final queue ticket will be issued at 4:45 pm)

Saturdays, Sundays and Public Holidays:

Make An Appointment 

To help us serve you better, members of the public are highly encouraged to make an appointment before visiting Muis.

For Zakat Payment, Fidyah/Donation or Financial Assistance, please click here.

For Religious Enquiry or consultation, please click here to request for a call back from our officers.

Feedback on Service Quality

Your feedback on our service quality is welcomed. Whether it is about a positive service experience you have enjoyed or feedback that will help us improve our service, please email us at

Alternatively, you may contact our QSM toll-free line for feedback on our services at 1800-253-8285 (Weekdays: 8.30am - 5.30pm).