In Phase 3, Muis will continue to provide certain essential services (Emergency Zakat Financial Assistance, Zakat, Fidyah and Kaffarah enquiries and payment, Appeal Board - Filing of notice, petition and record of appeal and payment) at its counters. For other services, kindly visit https://www.muis.gov.sg/Contact-Info
An article alleging Muis' reluctance to provide financial aid to needy Muslims is being circulated online. This is not new. In fact, this has been clarified before in October 2019.
This posting is by a page - MUIS - Malays Underrepresented in Singapore - which regularly attempts to discredit Muis. This post, like many others, contains allegations which are passed of as statements of fact, but which are not and often cannot be verified.